ISEO 30X30 - Blister 4 sheets

Each tile is easily cut to fit any shape or size, making the product perfect for any type of environment, both for renovations and new construction. LVT material is known for its versatility, making the mosaic ideal for domestic and commercial use. In addition, it is resistant to humidity and easy to maintain: a simple cleaning with a non-abrasive sponge is enough to preserve the beauty of the product. Whether it is a bathroom, a kitchen, a living room or an office, this adhesive mosaic adapts perfectly to any space, giving an elegant and modern touch. Its versatility and ease of installation make it a perfect choice for those who want to renovate their environments quickly and easily. Suitable for internal use. The supports must always be clean, free of loose parts, paints, waxes, greases, oils or anything else that could affect the good adhesion of the double-sided tape. After removing the protective film, position the sheet making sure it is well aligned, then apply light pressure starting from the center and continuing towards the edges. Easy to cut and shape. Clean with a non-abrasive sponge, do not use aggressive chemical products, does not yellow, resists heat and humidity. In case of removal, any double-sided tape residue can be eliminated with Zerosil FILA following the instructions included with the product.

Returns and Refunds Policy

This policy is drafted in accordance with the Consumer Code (Legislative Decree 206/2005) and regulates the return and refund procedures for purchases made from our company.

1. Right of Withdrawal

1.1. Remote or off-premises purchases :
In accordance with art. 52 of the Consumer Code, consumers have the right to withdraw from the contract without providing reasons within 14 days of receiving the product.

• The right of withdrawal does not apply to goods made to measure or clearly personalized (art. 59).

1.2. To exercise the right of withdrawal, the customer must send a written communication via email or registered mail within the deadline, indicating the order number and the products to be returned.

1.3. Return shipping costs are the responsibility of the customer, unless otherwise indicated.

2. Exclusion of Returns and Complaints for Laid Products

2.1. Returns or complaints relating to products already laid or installed will not be accepted, except in the case of proven defects of conformity (art. 128-135).

• The customer is invited to carefully check the products upon delivery, checking for any visible defects or discrepancies with respect to the order.

2.2. In the event of defects found before installation , the customer must communicate this within 7 days of receipt, sending photographic documentation and details of the problem found.

2.3. The installation of the products implies acceptance of their quality and conformity. Therefore, any complaints after installation will not be accepted.

3. Defective or Non-Conforming Products

3.1. In the event of a lack of conformity, the customer has the right to repair, replacement or refund, as provided for by articles 128-135 of the Consumer Code.

• The request must be submitted within 2 months of discovering the defect.

3.2. Our company reserves the right to verify the reported defect before proceeding with the requested remedy.

4. Conditions for Acceptance of Returns

4.1. Products must be returned:

• In original condition, complete with packaging, accessories and documentation.
• Not used, damaged or modified in any way.

4.2. Returns that do not comply with these conditions will not be accepted and will be sent back to the customer at his expense.

5. Refunds

5.1. Refunds will be made using the same payment method used for the purchase, within 14 days of receiving the return and after verifying the condition of the product.

5.2. In the event of a partial or total return, any initial shipping costs will not be refunded, unless otherwise agreed.

For further information, please contact our Customer Service

Shipping Policy

1. Shipping Methods
1.1. We work with reliable couriers to ensure fast and safe deliveries.
1.2. We offer several shipping options, which include:

• Standard shipping (delivery in 3-5 working days).
• Pick up at our store (free).

2. Shipping Costs
2.1. Shipping costs are calculated based on weight, volume of the package and destination.

3. Packaging
3.1. All our products are carefully packaged to ensure they arrive intact and in perfect condition.
3.2. We use eco-friendly packaging materials where possible to reduce environmental impact.

4. Processing Times
4.1. Orders are processed within 48-72 business hours after payment confirmation.
4.2. Orders placed on weekends or public holidays will be processed the next working day.

5. Shipment Tracking
5.1. Once your order is shipped, we will send you an email with the tracking number to follow the delivery in real time.

6. Delivery Problems
6.1. If the package arrives damaged, please refuse delivery or accept it with reservations, documenting any damage with photos to be sent to our Customer Service within 48 hours .
6.2. In the event of loss or significant delays, we are committed to working with the carrier to resolve the issue quickly.